Customer Sales Operations Spezialist
WHO ARE WE
You are looking for a new challenge in a dynamic and agile environment?
You do dive deeply and proactive into projects and so contribute to the success of our bank?
Then join us now!
Airbus Bank is a bank specializing in aerospace and commercial real estate financing. Founded in 2014 and headquartered in Munich in the heart of Europe, the bank is a wholly owned subsidiary of Airbus SE, a global leader in the aerospace industry.
IMPORTANT TASKS
- Support the customer sales representatives from the Real Estate and Aerospace departments with processing customer inquiries and orders as part of daily banking operations
- Assist in gathering publicly available corporate legal documents, as well as extracts from registers and reports from credit agencies regarding prospects and customers
- Create customer and individual data, as well as the entry of customer units (KNE/GvK) and relevant data in accordance with regulatory requirements (e.g., GwG, AO, KWG)
- Generate account contracts, review and implement account openings, as well as the technical setup of EBICS interfaces
- Record customer data updates, and carry out account closures and customer data deletions upon termination of business relation
- Administer the customer complaint management system, including the creation of related internal requests and external correspondence
- Review assigned invoices and maintained ongoing entries in the corresponding budget tracking list
- Perform data plausibility checks, data control, and data cleansing measures
- Ensuring a complete and traceable documentation
BEST PRECONDITIONS
- Successfully completed apprenticeship as a bank clerk (m/f/d), office management clerk (m/f/d), or equivalent qualification or degree
- Relevant professional experience in a regulated financial institution, with a good general understanding of the existing business procedures and processes
- In-depth knowledge of regulatory requirements for customers data and opening accounts (including those under the GwG, AO, KWG, ZKG), as well as the associated KYC requirements (e.g., identity verification)
- High level of commitment, solution-oriented thinking, and strong customer focus
- Confident, professional, and serious demeanor towards internal and external stakeholders
- Strong communication and teamwork skills, along with a high degree of responsibility and self-organization
- Proficient in Microsoft applications such as Outlook, M365, and Teams
- Very good written and verbal communication skills in English and German (practically proven); additional language skills are an advantage
EXCELLENT WORKING CONDITIONS
Career and development: The individual development of our employees through participation in internal and external training opportunities - also in cooperation with our parent company Airbus SE - is particularly important to us.
Work life balance: Is provided within the framework of a modern arrangement of flexible and mobile working.
Well-being and health management: Keep yourself fit in our company fitness room and spend your lunch break actively on our ICAROS. In addition, fully automatic coffee machines, tea and water dispensers are available to you free of charge on every floor. With a foosball table, you and your colleagues can add a little variety to your working day . Additionally, various health-related services are provided to you.
Work location: A modern company building in the heart of Munich with very good transport connections. Our state-of-the-art Multiple Zone Office concept with ergonomic workstations supports you in your daily work while ensuring a pleasant working atmosphere.
Company events: Values, such as cohesion and a good working environment are very important to us. Company events are held regularly to foster this team spirit.
READY TO START?
We look forward to receiving your detailed, updated and complete résumé, along with your certificates from your studies or apprenticeship and any other work certifications. Please also include your salary requirements and your earliest possible starting date.
We ask for your attention, that only complete applications can be considered in our selection process.This includes certificates of studies, apprenticeships and your professional stations as well as relevant documentations of visum and working permission - for working students and interns the immatriculation document is required.
