IT-Service Support (m/f/d)
WHO ARE WE
Are you looking for a new challenge in a dynamic and modern environment? Do you want to drive issues forward quickly on your own initiative and thus contribute to the success of our bank? Then join us now!
Airbus Bank is a bank specializing in aerospace and commercial real estate financing. Founded in 2014 and headquartered in Munich in the heart of Europe, the bank is a wholly owned subsidiary of Airbus SE, a global leader in the aerospace industry.
IMPORTANT TASKS
- You look after our employees in 1st level support for hardware and software problems
- You will also be responsible for recording and processing problem cases and documenting them in the ticket system.
- You will process support requests independently and be available to our employees as an expert with your specialist knowledge in the event of technical issues.
- You will be responsible for the administration / user management and support of the existing bank network, mailing system and peripherals
- You support the optimization of work processes.
- You will create and update instruction and installation documentation.
- You will conscientiously ensure compliance with IT security guidelines and procedures, including data protection and access controls.
- You will support IT projects with your own work packages
- You will work in a committed and competent IT team
BEST PRECONDITIONS
- Completed training in the IT sector or studies in computer science, completed training as a bank clerk with an IT focus or comparable qualification
- Relevant professional experience in the area of application administration and core banking systems (agree21 an advantage)
- Structured and independent way of working as well as goal-oriented and professional handling of new tasks and problems
- Strong service and user orientation as well as team and communication skills
- High level of motivation and assertiveness
- good written and spoken English skills
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Work life balance: Is provided within the framework of a modern arrangement of flexible and mobile working.
Well-being and health management: Keep yourself fit in our company fitness room and spend your lunch break actively on our ICAROS. In addition, fully automatic coffee machines, tea and water dispensers are available to you free of charge on every floor. With a foosball table, you and your colleagues can add a little variety to your working day . Additionally, various health-related services are provided to you.
Work location: A modern company building in the heart of Munich with very good transport connections. Our state-of-the-art Multiple Zone Office concept with ergonomic workstations supports you in your daily work while ensuring a pleasant working atmosphere.
Company events: Values, such as cohesion and a good working environment are very important to us. Company events are held regularly to foster this team spirit.
Well-being and health management: Keep yourself fit in our company fitness room and spend your lunch break actively on our ICAROS. In addition, fully automatic coffee machines, tea and water dispensers are available to you free of charge on every floor. With a foosball table, you and your colleagues can add a little variety to your working day . Additionally, various health-related services are provided to you.
Work location: A modern company building in the heart of Munich with very good transport connections. Our state-of-the-art Multiple Zone Office concept with ergonomic workstations supports you in your daily work while ensuring a pleasant working atmosphere.
Company events: Values, such as cohesion and a good working environment are very important to us. Company events are held regularly to foster this team spirit.
READY TO START?
Become part of our success story and apply now via our online form.
We are looking forward to receive your detailed application with details of your earliest possible starting date.
We ask for your understanding that only complete applications can be considered in our selection process.
We are looking forward to receive your detailed application with details of your earliest possible starting date.
We ask for your understanding that only complete applications can be considered in our selection process.
