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Specialist Customer Sales Operations (m/f/d) fulltime

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WHO ARE WE

You are looking for a new challenge in a dynamic and modern environment

You drive issues and projects forward quickly on your own initiative and thus contribute to the success of our bank

Then join us now!

Airbus Bank is a bank specializing in aerospace and commercial real estate financing. Founded in 2014 and headquartered in Munich in the heart of Europe, the bank is a wholly owned subsidiary of Airbus SE, a global leader in the aerospace industry.

IMPORTANT TASKS

  • Supporting the customer service representatives from the Real Estate and Aerospace divisions in processing customer inquiries and orders as part of their daily banking business
  • Supporting the retrieval of information from publicly available corporate documents, as well as extracts from registers and reports from credit agencies regarding prospective customers and customers
  • Implementing customer and personal data, as well as recording customer units (KNE/GvK) and relevant data in accordance with legal requirements (e.g., GwG, AO, KWG)
  • Drafting contracts, reviewing and implementing account creation, and setting up EBICS interfaces
  • Recording customer data updates, as well as closing accounts and deleting customers upon termination of business
  • Managing customer complaint management, as well as preparing related internal applications and external correspondence
  • Reviewing assigned cost invoices and continuously recording them in the corresponding budget tracking list
  • Conducting data plausibility checks, data control, and Data cleansing measures
  • Ensuring a complete and traceable documentation

BEST PRECONDITIONS

  • Successfully completed training as a bank clerk (m/f/d), banking- or finance clerk (m/f/d), or a comparable qualification or degree
  • Relevant professional experience in a regulated financial institution, as well as a good general understanding of the relationships and processes existing there
  • In-depth knowledge of regulatory requirements for investing with customers and opening accounts (including those under the GwG, AO, KWG, ZKG), as well as the associated KYC requirements (e.g., identity verification)
  • High level of commitment, solution-oriented thinking, and strong customer focus
  • Confident, professional, and reputable demeanor towards internal and external stakeholders
  • Strong communication and teamwork skills, as well as a high degree of responsibility and self-organization
  • Confident use of Microsoft applications such as Outlook, M365, and Teams
  • Very good written and verbal communication skills in English and German (practically proven); additional language skills are welcome
Of advantage:
  • Experience in agree21
  • Basic knowledge of EBICS and experience with Multivia

EXCELLENT WORKING CONDITIONS

Additional benefits: In addition to an attractive salary, we also offer you a wide range of other benefits in the form of capital-forming benefits, a company pension scheme or occupational disability insurance. In addition, you receive discounts on public transportation and can participate in the annual, discounted Airbus employee share program.

Career and development: The individual development of our employees through participation in internal and external training opportunities - also in cooperation with our parent company Airbus SE - is particularly important to us.
 
Work life balance: Is provided within the framework of a modern arrangement of flexible and mobile working
 
Well-being and health management: Keep yourself fit in our company fitness room and spend your lunch break actively on our ICAROS. In addition, fully automatic coffee machines, tea and water dispensers are available to you free of charge on every floor. With a foosball table, you and your colleagues can add a little variety to your working day . Additionally, various health-related services are provided to you.
 
Our location: A modern company building in the heart of Munich with very good transport connections. Our state-of-the-art Multiple Zone Office concept with ergonomic workstations supports you in your daily work while ensuring a pleasant working atmosphere.

Company events:Teamspirit and an attractive open zone working environment are key for us. Company events are held regularly to foster this team spirit.

READY TO START?

Become part of our success story and apply now via our online form.
We are looking forward to receive your detailed application (updated and complete resume, study or apprenticeship certificates, working certifications), including your salary requirements and earliest possible starting date.

We ask for your understanding that only complete applications can be considered in our selection process.